By: Sorab Ghaswalla
Siri, Alexa and Ok Google may not be real people but real humans deal with them. So here’s the thing - human content providers have to write content that digital assistants can then play back for real human beings.
If you were to believe Gartner, 30% of all searches will be done without a screen by 2020. Technology, devices and people are the three points of the triangle here. With your house and your workspace getting “smart”, which means interconnected and Internet connected, the third point, the end-users need to be even better connected to the first two.
All of this means two things are happening simultaneously:
(a) content is being developed for digital voice assistants and for voice search
(b) businesses are getting ready for voice search
As speech recognition by computers gets more and more error-free, there’s a market getting developed that demands the supply of tailor-made content for this niche. For now, that market can be divided into two - search and digital assistants. Each requires specialized content. Real world & digital publishers, too, are adapting their content for “voice” search, which means rewriting the old stuff or writing new content that’s voice-friendly.
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